Camping La Mignardière ****

Antwort des Betriebs

Hello Nicole, Thank you so much for your review and your excellent rating. We are pleased to hear that your comfortable and well-equipped chalet contributed to the success of your holiday. As for our pool area, we are happy to hear that it was the highlight of your sons’ stay. It is certainly the ideal spot to cool off after a day exploring the châteaux of the River Loire. We have taken note of your constructive feedback regarding the flooring. We are committed to regularly maintaining our accommodation to ensure the comfort of our guests. Thank you once again for your trust, and please do come back whenever you like for a break in the Loire Valley, Alizé Management team Camping La Mignardière

Antwort des Betriebs

Dear holidaymaker, The entire team was pleased to welcome you to La Mignardière. We are delighted that you enjoyed our water park. Our swimming pools are perfect for refreshing yourself on sunny days. Hopefully, you were able to make the most of our prime location on the edge of Tours, amongst castles, vineyards and picturesque villages, to discover the treasures of the Loire Valley, We look forward to seeing you again soon, Alizé Management team Camping La Mignardière

Antwort des Betriebs

Hello Alexandra, Thank you for sharing your opinion following your stay at La Mignardière. We are delighted that you found our staff welcoming and that you enjoyed the sports facilities, the swimming pool and the tranquillity offered by your location. We have taken note of your feedback regarding the cleanliness of the sanitary facilities. We would have liked to have been informed of this issue during your stay so that we could have remedied it immediately. Your suggestion regarding pitches with private sanitary facilities is a good one, and we also recommend them to people looking for more privacy. We hope that despite this issue, you will retain fond memories of your stay and that you will give us the opportunity to see you again. Ghalia Management team Camping La Mignardière

Antwort des Betriebs

Hello Beverly, We have taken note of your feedback. We are delighted to hear that you were satisfied with the size of your pitch. We have taken note of your comments regarding the cleanliness of the toilet facilities. Cleaning is carried out daily, as is the replenishment of toilet paper. During busy periods, the intensive use of the facilities can unfortunately affect the results of the cleaning carried out between two checks. Please do not hesitate to speak to our on-site staff so that they can take swift action as soon as an issue is brought to their attention. As for the number of toilet blocks, their capacity meets the standards required for our classification. However, we understand that queues may form at peak times. The entertainment programme helps to create a friendly atmosphere at the campsite during the summer season. Given the heatwaves of recent weeks, we have decided, on an exceptional basis, to extend certain evenings slightly to allow everyone to enjoy a more pleasant time once the cooler weather returns. We apologise for this inconvenience; we will consider a different approach for next season. Alizé Management team Camping La Mignardière

Antwort des Betriebs

Hello Martin, It is with regret that we have read your review. We are surprised by your comment about the welcome and support we provide to our guests. Our teams strive to offer the best possible service to everyone. Regarding the toilet facilities, we would like to point out that our teams carry out a thorough clean three to six times a day during the high season, precisely because of the high number of visitors. We are well aware that everyone’s respect and consideration are essential to keeping these areas spotless between each use. As for the catering, we decided to make some changes to our menu during the season, notably by showcasing our burgers, which are particularly popular. We hope that these few issues did not spoil your stay in Touraine as a whole. Alizé Management team Camping La Mignardière

Antwort des Betriebs

Hello Ilona, We sincerely regret that your experience did not live up to your expectations. Thank you for highlighting the quality of our water park, which is a wonderful place to refresh and relax. As for the toilets and showers, we pay close attention to their upkeep on a daily basis. Should you report any issues, our teams are on hand to respond promptly. As for the musical entertainment, this contributes to the campsite’s summer atmosphere and takes place according to the scheduled times. If you were looking for a quieter spot, we could have, subject to availability, directed you to a pitch further away. We would have appreciated the opportunity to speak to you directly on site to find suitable solutions. Alizé Management team Camping La Mignardière