Camping La Mignardière ****

Reactie van de camping/vakantiepark

Hello Ilona, We sincerely regret that your experience did not live up to your expectations. Thank you for highlighting the quality of our water park, which is a wonderful place to refresh and relax. As for the toilets and showers, we pay close attention to their upkeep on a daily basis. Should you report any issues, our teams are on hand to respond promptly. As for the musical entertainment, this contributes to the campsite’s summer atmosphere and takes place according to the scheduled times. If you were looking for a quieter spot, we could have, subject to availability, directed you to a pitch further away. We would have appreciated the opportunity to speak to you directly on site to find suitable solutions. Alizé Management team Camping La Mignardière

Reactie van de camping/vakantiepark

Dear guest, We have taken note of your comment and regret that you were disappointed. However, it is reassuring to read that you appreciated the friendliness of our team, the spaciousness of your location and the peaceful surroundings. We would have liked to understand better what led you to feel that your accommodation should no longer be rented out. The details, particularly the size and facilities, are specified at the time of booking so that everyone can choose the option best suited to their expectations. We hope that, should you return to stay at La Mignardière, our advisers will be able to guide you towards a chalet or mobil-home that better meets your expectations. Alizé Management team Camping La Mignardière

Reactie van de camping/vakantiepark

Dear guest, It is with regret that we have read your review, particularly as circumstances beyond our control prevented you from staying at La Mignardière. In accordance with our general terms and conditions of sale, which you accepted when making your booking, failure to take out cancellation insurance unfortunately means that no refund can be issued in the event of you being unable to stay, whatever the reason. This optional insurance is specifically designed to cover this sort of personal contingency. We would also advise you to contact your bank, as certain policies may cover this type of unforeseen event. We hope that this setback will soon be nothing more than a distant memory and that you will have the opportunity to discover the Touraine region in the near future. Alizé Management team Camping La Mignardière

Reactie van de camping/vakantiepark

Hello Ruud, Every review is an opportunity for improvement, and we take all feedback seriously. We are pleased to hear that you enjoyed our prime location, in the heart of Touraine amongst castles, vineyards and picturesque villages. Motorhome pitches are allocated based on the dimensions provided at the time of booking. On your next visit, please do let us know your preferences; we will do our best to meet your expectations. We hope you will give us another chance to offer you a 100% successful experience in the Loire Valley. Alizé Management team Camping La Mignardière

Reactie van de camping/vakantiepark

Hello Harro, We have taken note of your message following your stay at La Mignardière. First and foremost, we are delighted that you enjoyed the coolness of our shaded pitches, which are particularly pleasant during hot weather! We have taken note of your comment regarding the reservation of sun loungers. We understand your frustration at this situation; however, we encountered exceptional increased visitor numbers due to the presence of a group. Despite the measures put in place to manage this influx, the organisation of the spaces may have been affected at times. We sincerely regret that this may have affected your satisfaction. We hope that these minor inconveniences will not spoil your memories of your stay in Touraine and we would be pleased to welcome you back. Alizé Management team Camping La Mignardière

Reactie van de camping/vakantiepark

Dear Jo, Thank you for choosing our campsite for your holiday. We are delighted that the children have enjoyed the many activities on offer! Regarding the size of the pitches, our campsite is designed to offer everyone a space that is both private and friendly in the heart of nature. The shade provided by our trees is generally appreciated, especially in summer. As for the showers, we will check the hot water system to ensure the comfort of all our guests. For your next stay, please feel free to ask us for a quieter pitch. We hope to see you again soon for new adventures! Ghalia Management team Camping La Mignardière

Reactie van de camping/vakantiepark

Hello Simone, Thank you for choosing La Mignardière for your stay in Touraine. We are delighted to hear that you enjoyed our privileged location for exploring the region's treasures, as well as the advantages of your Grand Confort accommodation, with its hedges providing privacy. Your feedback on the sanitary facilities has caught our attention. Although our team carries out daily maintenance, it seems that the result did not meet your expectations. As for the temperature of the showers, we will check our facilities to ensure optimal comfort for all our guests. We hope that the magnificent châteaux of the Loire Valley will remain etched in your memory. Ghalia Management team Camping La Mignardière

Reactie van de camping/vakantiepark

Dear holidaymaker, Thank you for taking the time to share your experience at La Mignardière. We are delighted that you enjoyed our prime location and the services we offer, particularly the fresh pastries every morning. The cycle paths and footpaths in the surrounding area are indeed a great asset for exploring our beautiful region. We have taken note of your feedback regarding the sanitary facilities and pitches. We are considering improvements for next season. We hope to have the pleasure of welcoming you back for more adventures in Touraine. Ghalia Management team Camping La Mignardière

Reactie van de camping/vakantiepark

Hello Tineke, Thank you for sharing your experience at La Mignardière. We are delighted that you enjoyed the beauty of our campsite, our swimming pool and the spacious pitches. Regarding the noise mentioned, we understand that the proximity of the playground may have caused some inconvenience. Some holidaymakers prefer to be close to the facilities, while others are looking for more peace and quiet. Please let us know what you would like when you make your next booking. We hope you enjoy your stay in Touraine. Ghalia Management team Camping La Mignardière

Reactie van de camping/vakantiepark

Hello Liesbeth, Thank you for taking the time to share your experience. We are very surprised by your feedback about the sanitary facilities. Cleanliness is a priority for our team, who clean regularly throughout the day. We would have liked to have been informed of this during your stay so that we could have rectified it immediately. We hope you enjoyed our convenient location for exploring the area. Ghalia Management team Camping La Mignardière

Reactie van de camping/vakantiepark

Hello Nicole, Thank you so much for your review and your excellent rating. We are pleased to hear that your comfortable and well-equipped chalet contributed to the success of your holiday. As for our pool area, we are happy to hear that it was the highlight of your sons’ stay. It is certainly the ideal spot to cool off after a day exploring the châteaux of the River Loire. We have taken note of your constructive feedback regarding the flooring. We are committed to regularly maintaining our accommodation to ensure the comfort of our guests. Thank you once again for your trust, and please do come back whenever you like for a break in the Loire Valley, Alizé Management team Camping La Mignardière