Camping L'Isle Verte ****

Establishment response

Thank you very much for your kind review. We're delighted that you enjoyed our location by the Loire, the swimming pool, the restaurant and the welcome from our team. It's also great to hear that you liked the plans for our future renovations! Regarding your pitch, we completely understand your comments. Unfortunately, because we are located in a protected natural area, we are not allowed to cut back the trees or vegetation along the Loire. While some guests love the shade and wildlife, we appreciate that pigeons can sometimes be less welcome! Thank you as well for your comment about the water tap. We hope to have the pleasure of welcoming you back to L'Isle Verte for another stay by the Loire.

Establishment response

Thank you very much for your lovely review. We're delighted that you enjoyed your stay, especially your spacious riverside pitch and the cleanliness of the campsite. Your kind words about our team mean a lot to us and will be shared with everyone. We hope to have the pleasure of welcoming you back to L'Isle Verte

Establishment response

Thank you so much for your lovely review and, above all, for your loyalty. It's always a pleasure to welcome you back to L'Isle Verte year after year. We're delighted that you still enjoy the peaceful atmosphere, the location and the Mobilodge. Thank you also for your comments about the accommodation. We appreciate you letting us know about the curtains and the doors. The Mobilodges are indeed one of our oldest accommodation types, and your feedback helps us plan future improvements and refurbishments. We look forward to welcoming you back

Establishment response

Thank you very much for your review. We're delighted that you enjoyed the friendly team, the location and your spacious, shaded pitch. We completely understand your comments about the pool temperature during the heatwave. We had actually stopped heating the pool, but with temperatures above 40°C for several days, the water naturally became very warm. Regarding the Wi-Fi, we appreciate your feedback and are always looking at ways to improve the service across the campsite. We hope to have the pleasure of welcoming you back to L'Isle Verte in the future.

Establishment response

We would like to clarify that when you booked in October 2025, you did not request a shaded pitch. Your booking request was for a quiet pitch. If you wish, we would be happy to send you a copy of your booking confirmation. Regarding the empty pitches you noticed, a pitch may appear available, but this does not necessarily mean it can be reallocated. Guests all have different arrival and departure dates, and we have to organise the campsite accordingly. Sometimes a pitch remains empty for a short period simply because the lengths of stay do not match, or because it has already been assigned to an upcoming booking. Concerning the sanitary facilities, we are aware that our main sanitary block is showing its age and a complete renovation is already planned for 2027. Our cleaning team works throughout the day, regardless of which guests are staying on site. It's not easy to give a deep clean when the site is always full. As for the electricity, the power cuts were unfortunately caused by one or more guests using prohibited high-consumption appliances such as electric vehicle chargers, air fryers or electric barbecues, which overloaded the network. We understand how frustrating this was and did our best to restore the power as quickly as possible each time.

Establishment response

Thank you so much for your lovely review. We're delighted that you enjoyed the peace and tranquillity of the campsite, our location next to the village and the spacious pitches. It's also great to hear that you'll be coming back later this summer – we look forward to seeing you again! Regarding the shower and toilet blocks, you're absolutely right. We are aware that our main sanitary block is showing its age and a complete renovation is already planned for 2027. Thank you again for your kind words, and we can't wait to welcome you back to L'Isle Verte soon.

Establishment response

Thank you for your review. We're delighted that you enjoyed your riverside pitch and the swimming pool. Regarding the ice, we understand that having ice packs or bags of ice available can be useful, especially during hot weather. Unfortunately, we do not currently offer this service on the campsite, but we appreciate your suggestion and will keep it in mind for the future. We hope to welcome you back to Montsoreau soon.

Establishment response

Thank you for your feedback. We're pleased that you enjoyed your pitch and the swimming pool area. Regarding the restaurant, during your stay we experienced exceptional temperatures of up to 42°C every day. For the comfort and safety of both our guests and our kitchen team, we decided to offer a special heatwave menu rather than serving our usual hot dishes. That said, the menu was carefully prepared and the dishes offered were not simply basic salads, but freshly made meals designed to suit the extreme weather conditions.

Establishment response

Thank you very much for your lovely review. We're delighted that you enjoyed the location and made the most of the cycle paths to Saumur. It's one of our favourite rides too! We're also pleased that you appreciated the cleanliness of the pool and your spacious, well-maintained pitch. We hope to welcome you back to Camping l'Isle Verte soon for another stay by the Loire.

Establishment response

Thank you very much for your lovely review and for coming back to see us again. We're delighted that you still enjoy the campsite, its location and the activities we offer. It's great to hear that you enjoyed the wine tasting excursion and discovered more about our local wines. Regarding the electricity, unfortunately the power cuts are indeed caused by a few guests using prohibited high-consumption appliances such as electric vehicle chargers, air fryers or air conditioning units. When this happens, the network becomes overloaded and trips. As we live on site ourselves, we are affected too, and each time we do our best to restore the power as quickly as possible. As for the pigeons... they certainly enjoy our beautiful riverside location as much as our guests do! Unfortunately, they can sometimes be a little too generous with their visits. Thank you again for your loyalty

Establishment response

Thank you for your feedback and for extending your stay with us. We're pleased that you enjoyed the location, the riverside walks and the easy access to the village and its amenities. Regarding the pitches and the grass, we are currently experiencing an exceptional heatwave and, unfortunately, the grass is suffering too. We are also under water restrictions, which makes it impossible to keep the pitches as green as we would like. In addition, the campsite has been full almost every day, with some guests staying for several weeks, which naturally puts extra pressure on the grounds. As for the trees and pigeons, being right on the banks of the Loire means that we share the campsite with plenty of wildlife. We do our best to maintain the trees while preserving the natural environment that so many of our guests enjoy.

Establishment response

Thank you for your feedback. We're sorry that your stay did not meet your expectations. Regarding pitch 15, we would like to point out that there is a water point just one pitch away, so access to water is very close by. As for the power cuts, unfortunately all of us on the campsite were affected. The interruptions were caused by one or more guests using prohibited high-consumption appliances such as electric vehicle chargers, air fryers or electric barbecues. When this happens, the electrical network becomes overloaded and trips. As we live on site ourselves, we were impacted by these outages too. Each time, our team responded as quickly as possible to restore the power once the issue had been identified. We understand that this was frustrating.

Establishment response

Thank you so much for your wonderful review. It's always a real pleasure to welcome you back to L'Isle Verte. Seeing familiar faces return year after year is one of the most rewarding parts of our job. Your kind words about the whole team mean a lot to us, and we'll be sure to share them with everyone. Thank you again for your loyalty and your continued support. We already look forward to seeing you both again on your next visit to Montsoreau.

Establishment response

Thank you very much for your lovely review. We're delighted that you enjoyed the spacious pitches, the location by the Loire and the welcome from our team. You're quite right regarding the sanitary facilities. We are aware that the main block is showing its age, and a complete renovation is planned for 2027. We hope to have the pleasure of welcoming you back to L'Isle Verte in the future.

Establishment response

Thank you for your lovely review. We're really pleased that you enjoyed your week with us. It’s great to hear that you liked the pool, the restaurant and the atmosphere of the campsite. The team will be very happy to read your kind words. Thank you as well for your suggestions about the pool area and snack options. We'd be delighted to welcome you back to Montsoreau for another relaxing stay by the Loire.