CAMPING LES VIOLETTES ***

Establishment response

Bonjour, Merci beaucoup pour votre excellent retour ! Nous sommes ravis que vous ayez apprécié votre séjour au camping et nous espérons avoir le plaisir de vous accueillir à nouveau prochainement. Nous vous souhaitons une excellente journée. L'équipe des Violettes 🌸 Hello, Thank you very much for your excellent feedback! We are delighted that you enjoyed your stay at the campground and look forward to seeing you again! Wishing you a wonderful day, The Violettes Team

Establishment response

Merci d’avoir pris le temps de partager votre expérience. Nous sommes ravis que vous ayez apprécié la qualité et la propreté de nos sanitaires ainsi que la taille de votre emplacement. Concernant le restaurant, celui-ci est indépendant du camping et nous ne sommes malheureusement pas responsables de ses horaires d’ouverture, qui peuvent varier selon la période et la fréquentation. Pour les points d’eau, il s’agit de bornes d’appoint destinées à être accessibles à l’ensemble des campeurs. Elles ne sont donc pas conçues pour un raccordement permanent, afin de garantir leur disponibilité pour tous. Nous vous remercions pour vos remarques et espérons avoir le plaisir de vous accueillir de nouveau lors d’un prochain séjour. Thank you for taking the time to share your experience. We are pleased to hear that you appreciated the cleanliness and quality of our toilet and shower facilities, as well as the size of your pitch. Regarding the restaurant, it is independent from the campsite and unfortunately we are not responsible for its opening hours, which may vary depending on the period and attendance. Concerning the water taps, these are service points intended to be shared and accessible to all campers. They are therefore not designed for permanent hose connections, in order to ensure availability for everyone. Thank you again for your feedback, and we hope to welcome you again on a future stay. Isabelle

Establishment response

Merci beaucoup pour votre superbe commentaire et cette excellente note. Nous sommes ravis d’apprendre que vous avez apprécié la propreté de nos installations ainsi que la proximité des différents services. Nous sommes également heureux que la taille et l’entretien de votre emplacement vous aient donné satisfaction. Vos compliments font très plaisir à toute notre équipe et nous espérons avoir le plaisir de vous accueillir de nouveau prochainement pour un autre agréable séjour. Thank you very much for your wonderful review and perfect score. We are delighted to hear that you enjoyed the cleanliness of our facilities and the convenient location of everything on site. It is also great to know that you appreciated the size and maintenance of your pitch. Your kind comments are truly appreciated by our whole team, and we hope to welcome you again soon for another enjoyable stay. Isabelle

Establishment response

Merci pour votre gentil commentaire 😊 Nous sommes ravis d’apprendre que vous avez apprécié le calme, la propreté du camping ainsi que votre emplacement ombragé. Nous prenons également bonne note de votre suggestion concernant le bar. Au plaisir de vous accueillir de nouveau prochainement au Camping Les Violettes ! Thank you for your kind review 😊 We are happy to hear that you enjoyed the calm atmosphere, the cleanliness of the campsite, and your shaded pitch. We also appreciate your suggestion regarding the bar and will take it into consideration. We hope to welcome you again soon at Camping Les Violettes!

Establishment response

Thank you for your feedback 😊 We are happy to hear that everything went well during your stay, even if it was just for one night. We hope to welcome you again at Camping Les Violettes for a longer stay next time!

Establishment response

Thank you very much for your detailed feedback and for your compliments on the cleanliness, the sanitary facilities and the pitches at Camping Les Violettes 😊 We’re delighted that you enjoyed our ideal location along the Canal du Midi, perfect for cycling to Toulouse. However, we’re sorry for the inconvenience you experienced with the electricity supply during your stay. This type of issue can sometimes be linked to a connection or a temporary overload, but we fully understand the inconvenience this may have caused for your fridge and heating. We are always available at reception to respond quickly should this happen again. We look forward to welcoming you back for your next visit to the region!

Establishment response

Merci beaucoup pour votre très bel avis et votre excellente note 😊 Nous sommes ravis que vous ayez apprécié l’accès facile au camping, sa taille conviviale, la piscine ainsi que les sanitaires chauffés, particulièrement agréables en dehors de la haute saison. C’est également un plaisir de savoir que vous avez trouvé notre équipe accueillante et sympathique. Merci aussi d’avoir signalé le souci de pression d’eau dans le bloc sanitaire de droite ainsi qu’aux points d’eau des emplacements. Votre remarque est précieuse et nous allons vérifier cela afin d’améliorer encore le confort de nos vacanciers. Au plaisir de vous accueillir de nouveau au Camping Les Violettes pour un prochain séjour reposant ! Isabelle

Establishment response

Merci beaucoup pour votre charmant commentaire ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et que vous avez apprécié l'amabilité de notre équipe ainsi que le confort de votre hébergement. Nous vous remercions également pour votre suggestion concernant le service de bus. C'est en effet un moyen très pratique pour se rendre à Toulouse, en particulier pour les voyageurs en camping-car, et nous veillerons à mettre cette information davantage en avant pour nos futurs clients. Nous sommes également très heureux que vous ayez apprécié nos sanitaires et que vous les ayez trouvés de première classe. Nous espérons vous accueillir à nouveau très bientôt au Camping Les Violettes ! Thank you very much for your lovely feedback! We are delighted to hear that you enjoyed your stay and appreciated the kindness of our team as well as the comfort of your accommodation. We also appreciate your suggestion regarding the bus service. It is indeed a very convenient way to reach Toulouse, especially for motorhome travellers, and we will make sure to highlight this information more clearly for our future guests. We are also very pleased that you enjoyed our sanitary facilities and found everything to be first class. We hope to welcome you again soon at Camping Les Violettes!

Establishment response

Merci beaucoup pour votre aimable avis ! Nous sommes ravis d'apprendre que votre arrivée tardive s'est bien déroulée et que notre équipe a pu contribuer à rendre votre séjour agréable et confortable. Nous sommes également ravis de savoir que vous avez apprécié la propreté des installations, l'atmosphère paisible et l'accès facile aux emplacements. Nous serions très heureux de vous accueillir à nouveau lors d'un prochain séjour ! À bientôt au Camping Les Violettes 😊 Thank you very much for your kind review! We’re delighted to hear that your late arrival went smoothly and that our team could help make your stay easy and comfortable. It’s also wonderful to know you appreciated the cleanliness of the facilities, the quiet atmosphere and the easy-access pitches. We would be very happy to welcome you again on a future stay! See you soon at Camping Les Violettes 😊

Establishment response

Thank you very much for your detailed feedback 😊 We’re delighted to read that you appreciated the cleanliness and modernity of our facilities, as well as the warm welcome and helpful information from our team. It’s also great to know that you found your pitch comfortable, well-sized, and conveniently equipped with water and electricity. Regarding the play area, thank you for your constructive suggestion. We understand that noise in the evening can be inconvenient for guests looking to rest, especially those located nearby. Your comment about a possible curfew is noted and will be carefully considered to improve everyone’s comfort. Concerning children passing through pitches, particularly when staying with a dog, we fully understand that this can create uncomfortable situations. While we do remind families to respect each guest’s space, we will reinforce this point to ensure a more peaceful cohabitation for all. We hope to have the pleasure of welcoming you again 🌿

Establishment response

Hello, Thank you very much for your detailed and positive feedback 😊 We are delighted to hear that you enjoyed our facilities, amenities, and the campsite’s location—especially the easy access to the canal for walks with your dog, which is indeed a real advantage! We also appreciate your comment regarding the water temperature, particularly in the dishwashing area. Your feedback is valuable, and we will look into this to further improve our guests’ comfort. We look forward to welcoming you again for another stay! Kind regards, The campsite team 🌿

Establishment response

Dear Steve, Thank you for taking the time to share your feedback after your stay with us. We are glad to see that you appreciated the welcome at reception as well as the convenient location of the campsite. Regarding the roadway and the pitches, winter weather can unfortunately make the ground softer and create potholes more quickly, especially with vehicle traffic. We regularly carry out maintenance and improvements, and your comment will be taken into consideration. Concerning the washrooms, they are heated and they are cleaned and maintained regularly. We are sorry if the temperature during your stay made them less comfortable. Thank you again for your comments, which help us improve. We hope you still enjoyed discovering the region and wish you a pleasant continuation of your travels.

Establishment response

Thank you for your review and for staying with us. We are very pleased to read that you appreciated the welcome at reception and the quiet atmosphere of the campsite. It is always nice to hear that our guests enjoyed the calm environment. Regarding the pitches, we regularly maintain and improve them, and your comment about the gravel will be taken into consideration as we continue to upgrade our facilities. Concerning the Wi-Fi, the €5 access per day for one device is a choice we have made. Many guests prefer a calm environment without everyone constantly connected, which helps preserve the peaceful atmosphere of the campsite. For those who need it, the connection remains available as an optional service. Finally, the push-button showers are designed to limit water consumption and avoid unnecessary waste, which is part of our environmental approach. Thank you again for sharing your feedback, and we hope to welcome you again on a future trip. The Violette Team

Establishment response

Thank you for taking the time to share your feedback. We’re pleased you appreciated our location and the proximity to the washrooms. We’re sorry to hear about the difficulties you encountered, particularly regarding the access roads, the check-in issue with the ACSI app, and the waterlogged pitch. Your comments are valuable and help us identify areas for improvement. We hope to have the opportunity to welcome you again in the future and provide a better experience.Merci d'avoir pris le temps de partager votre avis. Nous sommes ravis que vous ayez apprécié notre emplacement et la proximité des sanitaires. Nous sommes désolés d'apprendre les difficultés que vous avez rencontrées, notamment en ce qui concerne les routes d'accès, le problème d'enregistrement avec l'application ACSI et l'emplacement détrempé. Vos commentaires sont précieux et nous aident à identifier les points à améliorer. Nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir et de vous offrir une meilleure expérience. Merci d'avoir pris le temps de partager votre avis. Nous sommes ravis que vous ayez apprécié notre emplacement et la proximité des sanitaires. Nous sommes désolés d'apprendre les difficultés que vous avez rencontrées, notamment en ce qui concerne les routes d'accès, le problème d'enregistrement avec l'application ACSI et le terrain détrempé. Vos commentaires sont précieux et nous aident à identifier les points à améliorer. Nous espérons avoir l'occasion de vous accueillir à nouveau à l'avenir et de vous offrir une meilleure expérience.

Establishment response

Thank you very much for your kind feedback. We’re delighted you enjoyed the friendly welcome, the spacious pitches, and the cleanliness of our facilities. We hope to have the pleasure of welcoming you again very soon at Camping Les Violettes! 😊