Centro Vacanze San Marino ****

Establishment response

Desar Mr. Harrod, Thank you very much for your wonderful feedback! We are delighted to hear that you appreciated our facilities, the cleanliness of the campsite, and our spacious pitches. It is always a pleasure to know that our guests had a comfortable and enjoyable stay. Thank you again for choosing us, and we hope to welcome you back soon! Kind regards, Centro Vacanze San Marino Resort

Establishment response

Dear Mister Bonneau, Thank you for your feedback and for appreciating our campsite, the cleanliness, the spacious pitches, the swimming pool and our services. We are sorry that you felt our staff were not smiling enough. Our employees are always friendly, welcoming and happy to assist our guests with a smile. We will nevertheless take your comment into consideration, as providing a warm and pleasant welcome is very important to us. We hope to welcome you back again soon!

Establishment response

Dear Tim, Dear Guest, Thank you very much for taking the time to share your positive experience at Al Centro Vacanze. We are delighted to hear that you enjoyed our restaurant and found it to offer excellent quality and value. It is also wonderful to know that you appreciated our clean and modern sanitary facilities, as well as the spacious, flat and easily accessible pitches, which allowed you to comfortably enjoy your outdoor space. We are especially pleased that you appreciated our location and the proximity to the historic centre of San Marino. We believe this is one of the great advantages of staying with us, combining the tranquillity of the campsite with easy access to such a beautiful and unique destination. Thank you again for choosing Al Centro Vacanze. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Kind regards.

Establishment response

Dear Peter, Thank you very much for your review and for choosing to stay with us for the third time! We are delighted to know that you had a nice stay and that you found everything clean and suitable for your family. We also truly appreciate your honest feedback regarding the size and age of the accommodation. Your comments are very valuable to us and help us improve. We’re happy to hear that you’ll be coming back next year, and we look forward to welcoming you again!

Establishment response

Thank you very much for your excellent review. We are delighted that you enjoyed our spacious and shaded pitches, the relaxing pool, and especially our restaurant and pasta dishes. We greatly appreciate your recommendation and are pleased to hear that you would stay with us again. We look forward to welcoming you back.

Establishment response

Thank you very much for taking the time to share such a detailed review. We are pleased to hear that you enjoyed our pool, spacious and well-maintained camping area, sports facilities, air conditioning, free bus to San Marino, and the peaceful atmosphere. We also appreciate your constructive feedback regarding the sports facilities, Wi-Fi, morning announcements, and swimming caps. Regarding the market, we would like to clarify that it is independently managed by the same company that operates the restaurant, and therefore is not directly managed by the campsite. We are particularly glad that our staff were able to assist you with the mobile home and that you were satisfied with the alternative accommodation and its private garden. Thank you again for recommending our campsite. We hope to welcome you and your family back in the future.

Establishment response

Thank you for your feedback. We are sorry to hear about the inconvenience you experienced on your way to the campsite. Regarding the access road, we would like to point out that the best and recommended route is clearly indicated on our official website. We strongly recommend checking the directions on our website before arriving, as some navigation systems may suggest unsuitable roads for reaching the campsite. We hope you had a pleasant stay despite this inconvenience, and thank you for your feedback.

Establishment response

Hello, Thank you for your review. The swimming caps are required for hygiene reasons and to help keep the pool water as clean as possible

Establishment response

Thank you so much for your lovely review! 😊 We’re delighted that you enjoyed the spacious pitches, cleanliness, restaurant, and free buses. We’re also happy to hear that you appreciated the kindness of our staff and the energy of our animation team! As for the mountains… we’ll do our best to make them a little less steep next time! 😉⛰️ We hope to welcome you back again soon

Establishment response

Beste gast, Hartelijk dank dat u de tijd heeft genomen om uw ervaring met ons te delen. We zijn erg blij dat u heeft genoten van de rust op onze camping, de opstelling van de glampingtenten, de vriendelijkheid van ons personeel, het restaurant, het zwembad en het comfort van uw accommodatie. Wij danken u ook voor uw waardevolle opmerkingen over de punten die volgens u verbeterd kunnen worden. Het spijt ons dat het animatieprogramma niet aan de verwachtingen van uw dochter heeft voldaan. Uw feedback nemen wij zeker mee om onze activiteiten aantrekkelijker en gevarieerder te maken. Ook uw opmerking over het voetbalveld zullen wij met de directie delen voor verdere evaluatie. Wij hopen u in de toekomst opnieuw te mogen verwelkomen en u dan een nog aangenamer verblijf te kunnen bieden. Met vriendelijke groet.

Establishment response

Dear Helen, Thank you for your review! We’re glad you appreciated our convenient location, the free bus service to the city, and the shaded pitch close to the facilities. We also appreciate your suggestions regarding additional toilets and washing machines, and we will certainly take them into consideration as we continue improving our campsite. We hope to welcome you again soon!

Establishment response

Dear Mister Clemenz, Thank you very much for your wonderful and detailed review! We are delighted to hear that you appreciated our easy booking process, the shaded pitches, the cleanliness and equipment of our sanitary facilities, as well as the friendliness and professionalism of our staff. We're also glad you enjoyed the free public transport connection to the historic city center and that Pitch No. 8 met all your expectations. Thank you as well for your valuable suggestion regarding directions from the highway. We understand that Google Maps may not always provide the best route for campers and trailers, and we will certainly consider providing more detailed arrival instructions to make the journey easier and safer for our guests. It was a pleasure hosting you, and we hope to welcome you back again soon!

Establishment response

Dear Kirstin, Thank you for your kind review and for sharing your experience! We’re glad you enjoyed the shaded pitches, the pool, and the cleanliness of our facilities. Regarding your concern, even during the high season, our sanitary facilities are cleaned several times a day to maintain the highest standards of cleanliness and comfort. We do our best to ensure that all our guests can enjoy a pleasant stay, so you can feel confident that hygiene remains one of our top priorities throughout the season.

Establishment response

Hello Mister Fernandez Lago, Thank you very much for your kind review! We’re delighted to hear that you appreciated the spacious pitch and that it was suitable for your large motorhome. It’s also wonderful to know that everything met your expectations. We truly appreciate your feedback and hope to welcome you back again soon for another enjoyable stay!