Centro Vacanze San Marino ****

Establishment response

Dear Christian, Thank you very much for taking the time to share your experience and for your wonderful comments about our campsite. We are delighted to hear that you enjoyed the organisation, cleanliness, pool area, spacious pitch, and the friendliness of our staff. It is a great pleasure to know that your stay lived up to your expectations. We also appreciate your constructive feedback. Regarding the campsite shop, we would like to clarify that, although it is operated by the same ownership as the restaurant, its day-to-day management is independent from the campsite. We will, however, be happy to pass your comments on to the responsible management team. We also apologise for the condition of some of the shared facilities during your stay. Your feedback is valuable and will be shared with our team to help us improve our service. Thank you once again for your kind review. We hope to welcome you back for another enjoyable stay in the future.

Establishment response

Dear Guest, Thank you very much for taking the time to share your experience and for your kind words about our campsite and staff. We are pleased to hear that you enjoyed your stay and appreciated the food and the house wine. We are sorry that the swimming pool was closed during your visit, and we appreciate your suggestion regarding advance communication. We will certainly take this into consideration. We would also like to clarify that the restaurant is independently managed and is not operated by our campsite. Nevertheless, we appreciate your feedback and understand how the overall dining experience may have been affected by the circumstances you described. Thank you again for your recommendation despite the inconveniences encountered. We truly value your comments and hope to welcome you back again in the future. We look forward to seeing you again soon. Kind regards, The Campsite Team

Establishment response

Dear Mr Corrigall, We are very sorry to hear about the inconvenience you experienced with your refrigerator. If you had informed us during your stay, we would have been happy to move you to one of the flatter pitches that were available. This would have allowed you to level your motorhome properly and most likely avoid any issues with the refrigerator. Our team is always available to assist guests and resolve any problems that may arise during their stay. We encourage our guests to let us know immediately if they encounter any difficulties so that we can help as quickly as possible. Thank you for your feedback, which helps us improve our service.

Establishment response

Hello Miss Tracy, Thank you for sharing your feedback and for appreciating our restaurant, the free shuttle service to San Marino, and our convenient location close to the historic centre. Regarding the terrain, as we are located in San Marino, a hilly area by nature, it is normal for the campsite to have some steep sections. This is a characteristic feature of the local landscape and is part of what makes the area unique. The Wi-Fi connection can also be affected in some areas by the terrain and the layout of the site. We continuously work to improve the service and provide the best possible experience for our guests. As for the swimming pool, it is normal for it to be closed before the start of the summer season. The pool opens in May, as indicated in the property information, and was therefore not yet available during your stay. Thank you again for your feedback. We hope to have the opportunity to welcome you back in the future.

Establishment response

Hello Miss Taylor, Thank you very much for your review and for your kind comments about our pitches, facilities, staff, and shuttle service. We are sorry to hear that the pool being closed was disappointing for you. However, we would like to point out that our pool officially opens every year in June, so it is normally not available to guests at the end of May. This information is clearly stated on our website and in our booking information. We completely understand that the warm temperatures made the pool especially appealing, and we appreciate your understanding. We hope that, despite this, you enjoyed your stay with us overall. Thank you for visiting us, and we hope to welcome you back in the future during the pool season. Kind regards from San Marino.

Establishment response

Hello Mister Oberegger, Thank you for your review and for appreciating our old town location, the restaurant, and the campsite pitches surrounded by nature. We are however a little surprised by the score given to the entertainment/animation services. As indicated in our information, entertainment activities are available only during the summer season and therefore were not active during your stay. Thank you again for sharing your experience with us, and we hope to welcome you again in the future.

Establishment response

Dear Mister Lenarski, Thank you very much for your kind review! We are delighted that you appreciated our well-organized pitches, clean sanitary facilities, the bread service, and the convenient connection to the center of San Marino. It is also wonderful to know that you felt safe and enjoyed your stay with us. Regarding waste collection, we would like to inform you that in the dedicated area all the bins for separate waste collection are available and clearly prepared for our guests. We will however take your suggestion into account to make the information even clearer and easier to understand. We hope to welcome you again soon for another pleasant stay

Establishment response

Hartelijk dank voor uw mooie beoordeling! We zijn erg blij dat u genoten heeft van uw verblijf, de camping en de verbinding met het historische centrum. Wij hopen u in de toekomst opnieuw te mogen verwelkomen voor een ander verblijf, wanneer u maar wilt.

Establishment response

Dear Mr Marakas, Thank you very much for your wonderful review. We are delighted to hear that your first visit to San Marino was such a positive experience and that you enjoyed every moment of your stay with us. It is especially nice to know that you appreciated the organisation, cleanliness, and friendliness of our staff — and that your dog also had a great time meeting new friends and enjoying the walks! We are also pleased that you were able to find a spacious pitch for your motorhome upon arrival. We always do our best to accommodate larger vehicles whenever possible. We truly appreciate your kind words and hope to welcome you again in the future, perhaps on another trip between the UK and Greece. Safe travels!

Establishment response

Dear Miss Debra, Thank you very much for your kind and detailed feedback! We're glad you appreciated the excellent location, free bus service, clean facilities, and the convenience of our shop and spacious pitches. We also appreciate your note about the trees and will take it into consideration to improve the experience for camper vans. We hope to welcome you again soon.

Establishment response

Dear Mr Ingram, Thank you very much for your feedback. We truly appreciate it and hope to have the pleasure of welcoming you again in the future. Kind regards

Establishment response

Hello Mr Diefenbach, Thank you very much for your kind review! We’re really happy to hear that you appreciated our friendly staff, the cleanliness of the sanitary facilities, and the overall atmosphere of the campsite. We’re also glad you enjoyed the restaurant’s menu and found it both delicious and reasonably priced, as well as the availability of shady spots. Regarding the mini market, we would like to kindly clarify that it is not managed directly by us, but by the restaurant. However, we will certainly pass on your feedback to them. We hope to welcome you again soon!

Establishment response

Dear Francis, thank you so much for your wonderful review and for your fantastic score! We’re delighted to hear that you enjoyed the peaceful countryside location, the spacious pitches, and our facilities. It’s great to know you appreciated the convenient bus stop and ticket service, too. Our team is thrilled by your kind words about their friendliness and helpfulness — it really means a lot to us. We hope to welcome you back again soon for another relaxing stay in San Marino!

Establishment response

Dear Mrs. Drešerová, Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay, especially the reception, our services, and your pitch. Your kind words about the cleanliness and the surrounding area mean a lot to us. We look forward to welcoming you and your friends again in the future!

Establishment response

Dear Mr. Clark, Thank you very much for your kind review! We’re delighted to hear that you enjoyed your stay, appreciated our helpful reception team, and found the campsite well maintained and comfortable. We truly value your feedback and hope to welcome you back again soon for another pleasant stay!