Castel Camping Château de Lez-Eaux *****

Establishment response

Dear Sir, We are delighted to hear that you found our resort relaxing and that our staff won you over with their warm welcome. We are pleased that you appreciated the comfort and space of your accommodation. We take care to offer a wide range of mobile homes so that everyone can find something to suit them. Please do let us know your preferences when you book, and we will do our best to offer you the one that suits you best. Our 1,300m² water park features several pools, ensuring there is a swimming area for everyone. We have taken note of your suggestion regarding dedicated adult-only slots for future improvements. We hope you have fully enjoyed the region’s historical treasures, such as the Bay of Mont-Saint-Michel or the D-Day beaches. Our warm and attentive team will be happy to welcome you back for another enjoyable holiday in Normandy. The campsite team, Castel Camping Château de Lez-Eaux +332 33 51 66 09

Establishment response

Dear Madam, A huge thank you for this perfect review! We are delighted that you enjoyed the peaceful atmosphere of our estate and meeting our friendly residents : our animals are an integral part of the charm of our family-run property. The cleanliness and upkeep of our 12-hectare grounds are a daily priority for our teams, who will be delighted to read your compliments. We are glad you were able to enjoy our water park and facilities whilst waiting until 4 pm. This preparation time allows us to guarantee you a flawless welcome. We would be happy to welcome you back for a future stay in our green Normandy setting. The campsite team, Castel Camping Château de Lez-Eaux +332 33 51 66 09

Establishment response

Dear Sir, We are pleased to hear that our charming campsite has become your ‘favourite campsite’. Here, every detail is carefully considered to ensure your stay is a relaxing break from everyday life. Our teams are delighted to read your compliments. They strive to bring that touch of cheerfulness that makes our campsite so charming! We have taken note of your feedback on the app and regarding your pitch. It is a joy to see that our magnificent views have left such a lasting impression on you! We hope that the memories of this wonderful break will inspire you to return and share new moments of bliss in the heart of Normandy. The campsite team Castel Camping Château de Lez-Eaux 02 33 51 66 09

Establishment response

Dear Guest, Thank you so much for your warm message! We are delighted that your extended stay at Castel Camping Château de Lez-Eaux, near Granville in Normandy, went smoothly despite this unexpected incident. Our team always does its best to support our campers, and we are very pleased with your feedback on the cleanliness and comfort of the premium pitch with private bathrooms. We look forward to welcoming you again, The Castel Camping Château de Lez-Eaux Team 02 33 51 66 09

Establishment response

Dear Guest, Thank you for taking the time to share your experience at our campsite. We are delighted to hear that you had a wonderful stay with us. What a compliment to know that this is the best campsite you've ever stayed at! Our teams do everything possible to make your stay comfortable and enjoyable, which is why your comment and rating mean a lot to us. The Campsite Team Castel Camping Château de Lez-Eaux 02 33 51 66 09

Establishment response

Dear Robert, Thank you for taking the time to share your experience at Castel Camping Château de Lez-Eaux, near Granville in Normandy. We are delighted that you enjoyed the castle setting, the spaciousness of the pitches, and our indoor and heated water park. We have noted your comment regarding the snack bar and grocery store opening hours. These hours vary depending on the season, and our restaurant services (bar and snack bar) are open more often during high season. We look forward to seeing you again during your next stay in Normandy. The campsite team Castel Camping Château de Lez-Eaux 02 33 51 66 09

Establishment response

Dear Madam, Thank you very much for your kind message! It's always a pleasure to receive such positive feedback. We are delighted to have contributed to the success of your vacation for a second time. We look forward to welcoming you again next year! The camping team Castel Camping Château de Lez-Eaux 02 33 51 66 09

Establishment response

Dear Sir, What a pleasure it is to count you among our loyal holidaymakers! We are deeply touched by the confidence you have shown in us for three years running. We are delighted that your stay at the heart of the enchanting Château de Lez-Eaux campsite has won you over once again. We are as demanding as ever when it comes to the cleanliness and careful maintenance of our facilities, so that you can enjoy a peaceful, green setting. Your appreciation of our takeaway dishes is a great reward for the team involved. They put all their talent into offering tasty, friendly cuisine, to be enjoyed on your terrace or in our relaxation areas. With regard to access to the pitches, we take good note of your comment about the sometimes tricky manoeuvres. Our walkways have been designed to be as straightforward as possible, but we'll be on hand to guide you if you need us to. See you next year for your fourth stay in our corner of Normandy paradise! We're already very excited about seeing you again. The campsite team, Castel Camping Château de Lez-Eaux +332 33 51 66 09

Establishment response

Dear Christopher, Thank you for taking the time to share your experience at Castel Camping Château de Lez-Eaux. We're delighted to hear that you enjoyed your stay and found our site to be well-maintained and welcoming. We're pleased that our previous Castel experience positively influenced your decision to visit Normandy. It's always gratifying to know that our efforts to create a comfortable and enjoyable atmosphere are appreciated. We understand your feedback regarding the current pool size. We're excited about the new external pool opening in 2025, which we believe will significantly enhance your future visits. Thank you again for your valuable feedback. See you soon ! L'équipe du camping Castel Camping Château de Lez-Eaux 02 33 51 66 09

Establishment response

Dear Customer, Thank you for your feedback. We're glad to hear that you enjoyed the spacious pitches, swimming pool, and playground, as well as the friendly service from our staff. We strive to make every guest's stay enjoyable and it's great to know we met your expectations in many areas. Regarding the restaurant, we appreciate your suggestion about avoiding plastic dishes, and we'll certainly consider it as we work to improve our dining experience. We hope to have the opportunity to welcome you back for an even better stay in the future. Best regards, The Camping Team L'équipe du camping Castel Camping Château de Lez-Eaux +33 2 33 51 66 09

Establishment response

Dear Bill], Thank you for taking the time to share your experience at our campsite. We're delighted to hear that you found us easily, appreciated our friendly staff, and enjoyed the pitches and facilities. Your positive feedback is greatly valued. We understand that the access space can sometimes feel tight when other campers are present. We appreciate your feedback on this matter, and we'll certainly take it into consideration as we continually strive to improve our campsite experience for all guests. We hope to welcome you back in the future. Camping Staff Castel Camping Château de Lez-Eaux 02 33 51 66 09

Establishment response

Dear Sir, What a joy to read your warm feedback on your Normandy break with us! Your appreciation of our estate as a haven of peace, impeccably maintained, is a real ray of sunshine for our entire team. We're delighted that our small grocery shop has been able to meet your needs, and that the fresh bread service has brightened up your mornings. It's always a pleasure to see our campers enjoying the simple pleasures that make holidays so special. Your comments on the accessibility of the site, even for large vehicles, are invaluable. We're pleased to hear that the new road has made it easier for you to get here. Please do not hesitate to contact us before your next stay for the latest route information. We are touched by your words about our team. Their smiles and caring are at the heart of the experience we want to offer our guests. Knowing that we were able to help you with your mechanical problem reinforces our mission: to be there for you, whatever happens. The whole team hopes to see you soon for new adventures in Normandy, perhaps to discover our future outdoor pool planned for 2025! The campsite team, Castel Camping Château de Lez-Eaux +332 33 51 66 09

Establishment response

Dear Christopher, We're delighted to hear you enjoyed your stay at Castel Camping Château de Lez-Eaux. Our teams do their utmost to ensure that you have the best possible stay: covered and heated water park open all season, services available (snack bar with terrace and mini-market) and even a mini-farm. Thank you for your comments on the campsite's setting. Our teams do their utmost to pay homage to the verdant Normandy landscape. See you soon at Castel Camping Château de Lez-Eaux! The campsite team Castel Camping Château de Lez-Eaux 02 33 51 66 09

Establishment response

Dear Sir Ward, The Château de Lez-Eaux campsite is a majestic place where every detail is designed to inspire fulfilment. Your stay should be exceptional, supported by a team that listens, a well-kept establishment and quality facilities. The vast location you mention is indeed one of our strong points, allowing each guest to take full advantage of the beauty of our surroundings. Your feedback on the shower blocks and sanitary facilities is valuable. Although their cleanliness is a priority, we take your comments on their condition into account so that we can continue to improve our services. See you soon for more moments of relaxation and discovery in Normandy, in these "magnificent" surroundings. The campsite team, Castel Camping Château de Lez-Eaux +332 33 51 66 09