Finca L'Air Marin ****

Establishment response

Hello, Thank you very much for your positive feedback. We are delighted that you enjoyed our facilities, the shaded and well-equipped pitch, as well as the warm welcome from our reception team. Regarding the ACSI card, indeed it cannot be applied directly when booking on our website, but we do accept it on site. For online reservations, there is no problem reimbursing the difference upon arrival, as long as this remains occasional ! We look forward to welcoming you again for another stay at Camping L’Air Marin 🌴 The Camping L’Air Marin Team

Establishment response

Hello, Thank you for taking the time to share your experience. We are glad you enjoyed the pool and the entertainment. We take note of your comments regarding the restaurant and will pass them on directly to its manager. We will also pay attention to the shower temperature issue to improve our services. We hope to have the pleasure of welcoming you again at Camping L’Air Marin.

Establishment response

Bonjour, Nous vous remercions sincèrement pour votre avis positif ! Nous sommes ravis que la propreté du camping, nos terrains de padel ainsi que la qualité de notre restauration vous aient plu. Nous sommes également heureux que votre grand camping-car ait pu s’installer confortablement sur votre emplacement. Au plaisir de vous accueillir à nouveau très bientôt ! Toute l’équipe du Camping L’Air Marin

Establishment response

Dear Guest, Thank you for taking the time to share your feedback and for your kind words about our swimming pool and team, we’re really glad you enjoyed those aspects of your stay We’re sorry to hear about the issues with the sanitary facilities and external noise. Your comments are valuable and will be shared with our management team. We’re already working on improvements to provide a better experience in the future. We hope to have the chance to welcome you again for an even more pleasant stay at Camping L’Air Marin

Establishment response

Hello Mr Sherington, Thank you for taking the time to leave us a comment, it gives us great pleasure to hear from you. We are pleased that you had a good holiday with us and we are sorry for the inconvenience that you encountered due to the cold of the swimming pool. We understand your comment about the mosquitoes unfortunately being located near a body of water the mosquitoes are very present on the campsite, but you should know that measures will be taken to limit the proliferation of mosquitoes. We very much hope to see you back with us very soon for more good times to share together. Team Camping L'Air Marin.

Establishment response

Hello mr Schnitzer, Thank you for taking the time to leave us a comment, it gives us great pleasure to hear from you. We are glad you enjoyed your holiday with us. Thank you for sharing your feedback. We're truly sorry to hear that your experience with the pizza did not meet your expectations, and we sincerely apologize for any inconvenience caused by the kiosk being closed. Your comments are important to us, and we'll be addressing these issues with our team to ensure improvements are made, Also If you're short of a roll of toilet paper, don't hesitate to ask our cleaning service for one. We very much hope to see you back with us again very soon for more great times to share together! Don't hesitate to share your experience on our tripadvisor page: https://www.tripadvisor.fr/Hotel_Review-g1080326-d1144788-Reviews-Camping_L_Air_Marin-Vias_Herault_Occitanie.html Team Camping L'Air Marin.

Establishment response

We are glad you enjoyed your stay at L'Air Marin and that you specially liked your pitch and the entertainment ! We take note about the opening time of the pools. We would be happy to see you again in our campsite, see you !

Establishment response

Thanks a lot for your comment ! We are glad to see that your had an amazing stay in our campsite and you liked our staff team ! We take note of your remark regarding sanitary and chairs. We would be glad to see you again at L'Air Marin !

Establishment response

Thank you for your comment ! We are delighted to know you liked our friendly staff and your accomodation. We take in consideration your note about the noise. Have a great day and we would be happy to see you again in our campsite !

Establishment response

Hello, Thank you for sharing your feedback. We are glad that you enjoyed the campsite and its surroundings. However, we regret that you did not come to the reception during your stay to let us know about these issues. Our team is always available to react quickly, whether it’s an additional cleaning, replacing furniture, or checking a technical point such as water pressure, solutions can be found immediately if we are informed. We always do our best to ensure the comfort of our guests, but this also requires communication on site so that we can help in real time. We hope to have the opportunity to welcome you again and provide you with a better experience at Camping L’Air Marin 🌴☀️ The Camping L’Air Marin Team

Establishment response

Bonjour, Un grand merci pour votre retour ! Nous sommes ravis que vous ayez apprécié l’entretien du camping, la tranquillité, l’emplacement ainsi que le confort de votre mobil-home. Nous prenons bonne note de vos suggestions concernant l’entretien du terrain de pétanque et le réglage du mitigeur, afin d’améliorer encore l’expérience de nos vacanciers. Au plaisir de vous accueillir à nouveau pour un prochain séjour au Camping L’Air Marin ! 🌵 L’équipe du Camping L’Air Marin

Establishment response

Bonjour, Merci beaucoup pour votre retour positif. Nous sommes ravis que vous ayez apprécié la propreté et l’entretien du camping, la qualité de votre parcelle ainsi que le confort du mobil-home récent et bien équipé. Concernant le restaurant, il est géré par un prestataire extérieur. Vos remarques lui seront transmises afin d’améliorer la qualité de service, notamment en fin de saison. Au plaisir de vous accueillir à nouveau au Camping L’Air Marin !🌴 L’équipe du Camping L’Air Marin