Camping Seasonova Les Vosges du Nord ***

Establishment response

Thank you very much for your kind review following your stay at Camping Seasonova Les Vosges du Nord in Oberbronn. We are delighted to read that you enjoyed the location, the natural surroundings, the spacious areas for children to play, as well as the accommodation and facilities. It is also wonderful to know that your accommodation suited your family comfortably. Your positive feedback is greatly appreciated by our whole team, and we hope to welcome you again soon for another relaxing stay in the Vosges du Nord.

Establishment response

Thank you very much for your positive feedback. We are delighted that you enjoyed the setting and the helpfulness of our team — it means a great deal to us. We have also taken note of your comment regarding the number of toilet facilities. This is an important point and we are exploring ways to improve this so that we can offer our visitors even greater comfort. We look forward to welcoming you back so that you can fully enjoy the scenery and your stay.

Establishment response

Sehr geehrter Herr WULLE, wir bedanken uns herzlich, dass Sie sich die Zeit genommen haben, Ihre Meinung mit uns zu teilen, und freuen uns, dass Ihnen die Ruhe des Campingplatzes, die großzügigen Stellplätze sowie die Qualität unseres Restaurants und unserer Sanitäranlagen gefallen haben. Zu Ihren Anmerkungen zum Sanitärgebäude und zu den Stellplätzen möchten wir darauf hinweisen, dass Ihr Aufenthalt in der Nebensaison stattfand, in der die Besucherzahlen deutlich geringer sind. In der Hochsaison werden zusätzliche Einrichtungen geöffnet, um der höheren Zahl von Urlaubern gerecht zu werden. Wir nehmen Ihre Anmerkungen zum Zustand des Bodens und zum Eingang des Sanitärgebäudes jedoch zur Kenntnis: Für die kommenden Saisons sind bereits Verbesserungen geplant, um unseren Besuchern noch mehr Komfort zu bieten. Wir würden uns freuen, Sie bei einem nächsten Aufenthalt oder auf einem unserer Campingplätze der Seasonova-Gruppe wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Das gesamte Team des Campingplatzes Les Vosges Du Nord

Establishment response

Hello Paul, Thank you for your comment and for pointing out that we have a restaurant. We are very happy to hear that you enjoyed your stay. We will take your comments about our campsites into account and will be more vigilant about the improvements we can make. We look forward to seeing you again at one of the Seasonova campsites.

Establishment response

Hello Patricia, Thank you for your feedback. We are sorry to hear that you were not satisfied with the water temperature in our bathrooms or access to our pitches. Please do not hesitate to let us know if you have any issues during your stay. We always try to find a solution when we can. We hope that you still enjoyed your stay and that it went as you had hoped. We hope to see you again soon.

Establishment response

Hallo Mats, Bedankt voor uw feedback. We hopen dat u een aangenaam verblijf heeft gehad. We hadden graag wat feedback of verbeterpunten ontvangen met betrekking tot de toegevoegde beoordelingen. Maar dat geeft niet. Als u een fijne tijd heeft gehad op onze camping, dan zijn wij tevreden. We hopen u snel weer te zien.

Establishment response

Hello Sandy, Thank you for your comment. We have provided two deckchairs per Prestige mobile home. Perhaps we should add more. We will take your comments into account and see what we can do. We hope to install an outdoor swimming pool very soon. See you next season.

Establishment response

Hello Hans, Thank you for taking the time to share your thoughts with us. We are saddened to read that your stay did not go as you had hoped. We know that our pitches are not level, but unfortunately we are dependent on the weather, which makes the ground very unstable and destroys it as soon as it dries out. The outdoor pool is no longer in use as it no longer meets standards. But we hope to be able to reopen it very soon. We do have an indoor pool instead. We still hope to have the pleasure of seeing you again at one of the Seasonvoa campsites for new adventures.

Establishment response

Hello Paul, Thank you for your feedback. We apologize for the difficulty in identifying our men's and women's restrooms. We will improve accessibility. We are very happy to read that you enjoyed our restaurant and our campground, and that you had a pleasant stay with us.

Establishment response

Hello Dongjin, Thank you for your feedback. We are very happy to hear that you enjoyed your stay. Our pool is 1.4 meters deep and does not have a sloping bottom. This is why children must always be accompanied by adults. We hope to have the pleasure of welcoming you back to one of our Seasonova campsites for more adventures.

Establishment response

Hello Frido, Thank you for your comment. We are very happy to see that you like our campsite. We are aware that the incivility of some of our guests with dogs is a problem. We are currently working to improve this issue. Thank you and see you soon.

Establishment response

Hello Hans, Thank you very much for your feedback. We are very happy to hear that you thoroughly enjoyed your stay with us. We are proud of the work we do to ensure that our campers, like you, have a great time. We look forward to seeing you again next season!