CAMPING BON PORT ****

Reactie van de camping/vakantiepark

Hello Rens, We’re delighted to receive your wonderful review and thank you for sharing it! Our water park is indeed one of the beating hearts of Le Bon Port, a place where everyone, young and old alike, can find something to enjoy, from refreshing dips to moments of relaxation. We’re also happy that you were able to enjoy one of our spacious pitches, where the lush natural surroundings provide welcome shade, which is so precious on hot summer’s days. We hope this peaceful break also gave you the chance to explore the treasures around us, from the Mediterranean beaches to the wild landscapes teeming with flamingos. Perhaps we’ll have the pleasure of welcoming you back for another wonderful getaway in the Camargue! Please do let us know your preferred pitch when you book, so we can guide you towards a sunnier spot for an even more enjoyable stay! The Team at Campsite Bon Port Tel: +33 4 67 71 15 65

Reactie van de camping/vakantiepark

Hello Egbert, Your message perfectly illustrates what we hope to offer : a simple stopover that turns into a real favourite! We are delighted to read that this brief stay gave you such a lovely glimpse of the atmosphere at Le Bon Port. Your description of the campsite perfectly captures the experience we aim to provide : a place where you simply feel at home. Our water park is indeed designed to be a place of relaxation, where everyone can find their own spot in the shade or in the sun between dips in the pool. And it is essential to us that our campers, like you, can settle in comfortably on spacious, shaded pitches, whilst having everything they need close at hand to savour every moment to the full. We are deeply touched by your promise to return for a longer stay. It will be the perfect opportunity to immerse yourselves fully in the treasures of our ‘Little Camargue’, from the Mediterranean beaches to the wild landscapes teeming with flamingos. So, see you next year for a longer stay in the heart of our beautiful region! The Team at Campsite Bon Port Tel: +33 4 67 71 15 65

Reactie van de camping/vakantiepark

Hello Joop, We would have liked you to left with impressions that went beyond just the food. We pay daily attention to the cleanliness of our toilets and communal areas, with our staff carrying out several checks and taking further action as soon as any issues are brought to our attention. During busy periods, the intensive use of the facilities can unfortunately affect the results of the work carried out between checks. We would also point out that toilet paper is indeed provided in the various toilet blocks. Should there be an occasional shortage, simply asking at reception will enable our teams to take immediate action. As for the use of golf buggies, this is strictly regulated and reserved for authorised staff. As the situation you described does not comply with our rules, a reminder has been issued. We regret learning of your decision in this way and would have preferred to discuss the matter with you directly on site. We wish you a lovely end to the summer and hope your future stays will better meet your expectations. The Management at Campsite Bon Port

Reactie van de camping/vakantiepark

Hello Henry, We have taken note of your feedback on your stay and would like to offer our perspective. It is fair to point out that our location in the heart of the Petite Camargue offers an exceptional natural setting, an asset that you highlighted and which is one of the key features of our establishment, whilst also explaining the presence of animals. Cleanliness and hygiene in our facilities are of the utmost importance to us. Our cleaning teams carry out regular checks throughout the day to ensure that communal areas are spotless, and paper dispensers are readily available in our toilet facilities. Whilst we offer pitches of up to 80m², we always encourage our guests to let us know their requirements in advance so that we can find the pitch with the most suitable layout. In addition to parking your vehicle on site, you can also use the free car park located in front of the site. Our water park, with its various areas and pools designed to cater for all tastes, is a central hub of activity and is naturally very busy during the height of the summer season, in August. And for those wishing to head to the coast, our location just a few kilometres from the beaches offers a variety of activities. We are sorry that your experience did not meet your expectations and hope you find a place that is just right for you on your next holiday. The Management at Campsite Bon Port The Team at Campsite Bon Port Tel: +33 4 67 71 15 65

Reactie van de camping/vakantiepark

Hello Laura, We’re delighted to hear that you’ve enjoyed our water park! The time spent in our pools under the Mediterranean sun often makes for the most cherished memories of a holiday in the Camargue. Our daily initiative to clear the sun loungers is precisely in line with our aim to give everyone the chance to make the most of this central area. We’re also delighted that your children enjoyed our playground and the showers set aside for them. Our evening entertainment is designed to create a friendly atmosphere. It is true that some programmes do occasionally run slightly over the scheduled time, fuelled by the enthusiasm and participation of our guests. We do, however, remain mindful of ensuring everyone gets a good night’s rest. As for the toilet facilities, our blocks are well-equipped with toilet paper dispensers, and our staff ensure they are regularly restocked. Please do not hesitate to let us know if supplies run out. We have taken note of your comment regarding the pitch you were allocated and will bear your advice in mind. For your next stay, please do let us know your preferences when booking so that we can direct you to a pitch that better meets your expectations for peace and quiet. Our location in the heart of the Petite Camargue offers the authentic rural charm sought after by many holidaymakers. We are pleased, however, that you enjoyed exploring the charming surrounding villages and the beaches along our Mediterranean coastline. We would be delighted to welcome you back for an even more peaceful experience! The Team at Campsite Bon Port Tel: +33 4 67 71 15 65

Reactie van de camping/vakantiepark

Hello Jeroen, Your feedback on your stay has caught our attention and we would like to clarify a few points. We are delighted to read that you enjoyed the natural setting of our estate as well as our water park. This area is indeed the beating heart of our campsite and allows our guests to fully enjoy refreshing moments under the Camargue sun. A warm welcome is at the heart of our values and we are sorry that this was not your experience. Our location in the south of France means we welcome many European holidaymakers. Whilst one member of our team speaks Dutch, the rest of our staff have at least a basic command of English. Our toilet facilities are checked several times a day, and there are plenty of paper dispensers in our blocks. A simple word to reception would have allowed us to take swift action if necessary. Our small grocery shop stocks the essentials to help you out during your holiday, with opening hours tailored to the summer schedule. For more extensive shopping, the town of Lunel and its shops are right on your doorstep. We sincerely hope that your relaxing moments by the water and the tranquillity of our natural surroundings will encourage you to return, so that you can fully appreciate all we have to offer. The Camping Bon Port team 04 67 71 15 65

Reactie van de camping/vakantiepark

Hello Priscilla, Thank you for choosing our “beautiful campsite” for your holiday in the South of France. We are delighted to read that your family holiday was, on the whole, a great success, thanks to the activities on offer for your children and the comfort of your air-conditioned Safari accommodation. Your comments regarding the kitchen equipment are invaluable and will help us to improve the range of accessories we provide. Regarding the incident involving one of the younger members of our bar team, we would like to offer you our sincerest apologies. It was indeed a misunderstanding on her part and we regret her behaviour towards your husband. That is why the rest of the crew wanted to speak directly to you to apologise and offer you a drink at the bar, so that we could put this behind us on a positive note. We hope that your time in the Camargue will remain one of your fondest holiday memories and that we will have the pleasure of welcoming you back for an even more enjoyable experience, combining natural discoveries with moments of relaxation. The Team at Campsite Bon Port Tel: +33 4 67 71 15 65